Privacy Policy for InTouch Trades Manager

Last Updated: October 18, 2023

InTouch Trades Manager we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our web-based Customer Relationship Management (CRM) system, InTouch Trades Manager. By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service:

a. Personal Information:

• When you register for an account, we collect your name, email address, and other contact details.
• When you use the Service, we collect information you provide, such as notes, comments, and other content.
• If you make a purchase, we collect payment information (e.g., credit card number) through a secure payment processing partner.

b. Usage Information:

• We collect information about your usage of the Service, such as the features you access and how you interact with the platform.
• We may use cookies and similar technologies to collect information about your device and how you use the Service. For more information, please review our Cookie Policy.

c. Device Information:

• We may collect information about the device you use to access our Service, such as IP address, browser type, and operating system.

d. Log Data:

• Our servers automatically record information when you use our Service, including IP address, browser type, and the date and time of your request.

2. How We Use Your Information

We use your information for various purposes, including:

a. Providing the Service:

• To create and manage your account.
• To deliver customer support and respond to your requests.
• To process transactions and send transaction notifications.
• To improve the functionality and user experience of the Service.

b. Communication:

• To send you service-related announcements, updates, and administrative messages.
• To provide you with information about the Service, promotions, and marketing materials. You can opt out of marketing communications at any time.

c. Analytics and Improvement:

• To understand how you use the Service and to enhance its features.
• To conduct research and analysis to improve our products and services.

d. Legal Compliance:

• To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following situations:

a. Service Providers:

• We may share your information with third-party service providers who assist us in providing the Service. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

b. Legal Obligations:

• We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights, privacy, safety, or property.

c. Business Transfers:

• In the event of a merger, acquisition, or sale of all or part of our assets, we may transfer your information to the acquiring entity.

d. Aggregate Information:

• We may share aggregated, anonymized data for statistical analysis, research, and other purposes.

4. Cookie Policy

For information about how we use cookies and similar technologies, please review our Cookie Policy.

5. Security

We take reasonable steps to protect your information but cannot guarantee absolute security. It is essential to safeguard your login credentials and protect your account from unauthorized access.

6. Your Choices

You can update your account information, opt-out of marketing communications, or delete your account by contacting us. You can also configure your browser to block cookies, but this may affect the functionality of the Service.

7. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review the "Last Updated" date at the top to check for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@intouchtradesmanager.com.

InTouch Trades Manager

New Gloucester, Maine

207-615-7944

Thank you for choosing InTouch Trades Manager. Your privacy is essential to us, and we are committed to protecting your personal information.