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In Touch Trades Manager helps water filtration and well drilling companies keep critical job and customer information in one place. From our app your team will know what they are doing, be able to report what’s been done, and submit their timecards. Customer appointment scheduling is easy and appointment reminders are automatic. You can even keep track of your inventory by logging parts used on each job, and set up auto-ordering from the app.
All appointment scheduling is managed in the app. Customers can use the calendar to select available appointment times, employees will be notified where the are scheduled to work each day, and customers will receive appointment reminders so appointments can be completed on time.
There is far better customer service and communication when everything is kept in one place. After a customer schedules their appointment, they will receive notifications so they won’t forget about it. Customer service is better when your team is prepared with all the information about a job. When things go smoothly you have greater customer satisfaction.
Employees can keep track of their worktime and clock in and out each day within the app. Your payroll manager simply needs to download the timecard report each week to complete payroll.
When a tech closes out a job, they can enter what supplies and equipment was used. This information will update your inventory regularly so you never run out of parts. No more forgetting to order parts – set up auto-ordering so materials are there when you need them.
A variety of management reports are available to keep track of business specifics managed in the app. From payroll to parts, you can keep track of the details of your business in one place.
No more Post-Its or loose paper notes! You can enter various communications, customer detail notes, information a tech needs to be aware of for a job, and even send notes to all your staff about company activities.